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Pep Boys Automotive

703-256-8966

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Whatever your car needs are, Pep Boys Automotive is ready to meet them. In addition to auto repair and service, it offers numerous brands and products for do-it-yourself projects.

  • Hours: See the Web site
  • Handicap Accessible: There is a ramp from street and there are no stairs, but the door is not automatic.
  • Payments accepted: American Express, Cash, Debit Card, Discover, MasterCard, Personal Check, Visa
  • Products: Brands: Pilot Automotive, Proline, Auto Expressions, McGuard, White Knight, American Racing, Premium Tech, Trades Pro and more
  • Parking: Free lot
  • Auto repair services: Batteries, Belts, Brakes, Engine performance & diagnostics, Exhaust, Fuel injection, Heating & Cooling, Inspections, Oil/lube/filter changes, Steering system, Suspension, Tires, Transmissions, Wheels
  • Body shop services: Wheel replacement
  • Loaner cars: No
  • Vehicle pick-up: No
  • Vehicle drop-off: No

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Reviews (1)

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All the staff members are horribly under-trained.
Manager doesn't care if you have an issue.
The Store Employees might seem nice, but they just want you out of there. If they don't see it in one section, the wont go look in other section.
The Garage staff can't work on European cars.
Setting up an Appointment doesn't guarantee you will have your car looked at on that day.
Cash Registers are old and malfunctioning. Don't Pay with a Card.
Customer Service Claim wont process your claim or call you when they say they will. "It will take up to 48 hours" the operator said.

Avoid at all cost.

 
 
 
 
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